Leusden, August 16, 2017 – Mexon Technology announces that its software, iET® ITSM, again has been awarded SERVIEW CERTIFIEDTOOL accreditation by the independent consulting company SERVIEW GmbH for four new solution areas. This latest certification recognizes the value that iET® ITSM delivers beyond the IT department by managing key processes within human resources, customer service, facility and marketing.
iET® ITSM had already received SERVIEW CERTIFIEDTOOL award for the ITIL® phases within the service lifecycle: service strategy, service design, service transition, service operations and continual service improvement. With this additional certification, iET Solutions extends its solution offering to encompass a wide range of additional processes in the following business areas:
Michael Kresse, owner & CEO of SERVIEW GmbH, explains: “Our SERVIEW CERTIFIEDTOOL seal of approval is really helpful for companies that are looking for a software solution. They know that it cannot simply be purchased by software vendors. Only software that passes through our comprehensive assessment program successfully and meets hundreds of selection criteria – as well as passing an additional live test – will receive the award. We congratulate iET Solutions; the company was put to the test and passed with flying colors.”
Tobias Müller, Product Manager at iET Solutions, adds: “We are very proud of this award. It acknowledges the strength of our product development approach, which is to apply ITIL® best practices not only to IT but also to other important business processes. This high level of standardization in our ITIL®-aligned software solution iET® ITSM allows service management processes to be implemented optimally in any company.”
If you want to know what Serview and iET® ITSM can do for you? Please contact us via firstname.lastname@example.org or call +31 33 432 17 00.