Service Management

Service management in optimal form is about the management and control of your business processes to ensure delivery of stable and high-quality services and ensure high user satisfaction and reliable measurements. The basic principles of service management are about capturing business knowledge and effectively prevent and resolve incidents and problems and implement changes.

Good software and an optimal design of management processes alone are no guarantee of success. Therefore an integrated approach is needed with which management processes, organizational structure, knowledge and skills of administrators are simultaneously developed. An integrated change-approach enables Service Management to be successful within your organization. Mexon Technology makes it work!

Self Service Portals

Relieve your Service Desk, increase efficiency and customer satisfaction by facilitating Self Service. The Self Service solutions provided by Mexon Technology are flexible, user-friendly and mobile. And of course, optimally integrated with our Service Management software.

Read more


Mexon Technology provides state-of-the-art software from Wendia and iET Solutions. For each type of organization in any industry we offer an appropriate Service Management solution. Not a 'one size fits all' but the best solution for your organization!

Read more